Shipping and Delivery
Shipping is free on every bed, to the lower 48 US states and Washington, DC. We do not deliver to Alaska, Hawaii, US territories, military (APO/FPO) addresses or outside the United States.
Delivery time and method: a few examples
| Bed | How it ships | Delivered in |
|---|---|---|
| Tahoe | Parcel carrier, 1 carton (about 95 lb) | 3 to 5 business days |
| Aspen | Parcel carrier, 2 cartons (about 121 lb) | 3 to 5 business days |
| Malibu | Freight truck, 3 cartons (about 202 lb) | 5 to 7 business days |
| Hudson | Freight truck, 3 cartons (about 202 lb) | 5 to 7 business days |
| Soho | Freight truck, 4 cartons (about 315 lb) | 5 to 7 business days |
Swipe sideways to see the whole table
Times count from your order and include preparation at the warehouse. Each of our 121 beds has its own window: the 88 that travel by parcel carrier usually arrive in 3 to 5 business days, the 33 that travel by freight truck in 5 to 7 business days. Every bed ships from a warehouse in the US. We email your exact delivery date within 1 business day of your order.
Freight delivery
For freight deliveries, the carrier calls you to book a delivery appointment, and someone has to be there to sign. Please check the cartons before you sign, and note any visible damage on the delivery receipt.
Tracking
When your order ships, we email you the tracking information we receive from the carrier. You can also follow your order on our order tracking page.
Damage or missing parts
Email hello@king-size-bed.com within 48 hours of delivery with photos of the damage and of the packaging. We send a replacement or a refund at no cost. Full terms: shipping policy and refund policy.